In this role, you will Manages branch service team associates and service supervisor(s). Reinforces service standards by conducting quality control training and inspections; directs service
department to ensure customer growth through retention increase.
In this role, you will be responsible for management and coaching of the sales, service and operational activities of banking center personnel. Maintains an exceptional level of customer service while maximizing sales in deposits, loans, insurance and investment product sales inside and outside the assigned portfolio.
In this role, the selected candidate will monitor and maintain profits and losses for the banking center by building and retaining relationships with all customers; ensure all aspects of the bank operations are in compliance with all applicable state and federal laws, regulations and bank policies and procedures.
In this role, the selected candidate will assist in training/development of loan originators to function in all aspects of loan originations and selling techniques in a sales environment with marketing-supported leads management.