Provide guidance to client and contractor resources personnel in support of IT project; define and document the objectives for the project, budgetary requirements, the composition, roles and responsibilities, and terms of reference for project teams.
Support all aspects of our Global QAD ERP environment, including product and module installations, integrations of additional QAD modules and bolt-on applications, batch processing, and all other support issues.
Develop recommendations for changes to processes and systems that will minimize risk, improve performance and productivity and ensure that the organization complies with all relevant regulations, laws, and standards, including partnering with the audit client to develop remediation activities and monitor the implementation of the identified remediation activities.
The Manager IT Service Desk is responsible for designing and implementing effective and efficient service in support of PCs, software, printers and related peripheral devices, equipment relocation, purchasing of new hardware/software, and resolution of security issues.
The New IT Solution Architect Managers role is to lead client project delivery within our Liquid Studio, drive capability/asset development, architect solutions, assess client readiness, and resolve complex technical challenges associated with integration of many New IT capabilities such as artificial intelligence, DevOps, blockchain, API gateways, microservices, application containers, modern web architectures, big data analytics, and many more.
The Manager of eCommerce Delivery is responsible to provide leadership and direction for the overall initiation, planning, execution, and reporting of all technical projects assigned within the E-Business Center of Excellence.
This position is also responsible for developing and maintaining productive working relationships with company personnel, assessing audit clients' satisfaction, and proactively maintaining contact with the audit client throughout the year.