In this role, you will provide technical and product application support directly with customers and to the Manufacturers Reps (Reps), Authorized Distributors (ADs), and Vertical Strategic Account Managers (SAMs) to help drive opportunity creation, new business wins, and overall sales growth in the assigned territory.
In this role, you will direct teams of technicians, field service engineers and craft labor personnel in the installation, repair maintenance and troubleshooting of generators at various customer sites.
In this role, you will perform reliability testing, preventative maintenance, system inspection/evaluation, troubleshooting, repairs and engineering services on power distribution systems & equipment including low, medium and high voltage systems in such a manner as to ensure optimal system reliability.
The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.
The primary responsibility of the role is to provide highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment.