Work with call center leadership team to increase employee productivity by monitoring real-time adherence and metrics and opportunities to improve overall accuracy and productivity through system enhancements, automation of tasks and/or process improvement.
The Business Analyst effectively facilitates the gathering, analysis, prioritization and categorization of complex business requirements in the revenue business lines s/he supports; leads and directs business teams in medium to large projects creating new business solutions or enhancements to existing business solutions.
Perform requirements gathering/elicitation and analysis in order to understand current state processes, complex business rules and desired future state; ensuring that the context and implications of the changes are identified and understood by the business and the project team.
Coordinate service levels and agreements and prioritize resources across projects and entities. Organize and manage resources and plans all work required to complete a discrete project within defined scope, quality, time and cost parameters.
The primary responsibilities of this position are to lead processes including; interacting with stakeholders on project & program deliverables, project documentation (Scope, Requirements, and Testing), and implementing functional change requests.
The Business Systems Analyst II is responsible for working directly with company lines of business to identify, define, document and prioritize requirements of information systems of various size and complexity for assigned projects.
The Associated Materials Management Training Program develops accelerated early career growth through a combination of intense learn/work, work/learn rotations in selected job functions and locations across AMI.
Provides independent oversight of the Risk Identification Framework central to defining risk management activities and coordinates the enterprise risk identification processes across the organization, including businesses, business partners, regions and legal entities.
The successful candidate will be responsible for analyzing and evaluating existing or proposed Business Intelligence (BI) systems and devising computer programs, systems and related procedures to provide information.