The IT Production Support Analyst role requires an individual with excellent interpersonal skills, as well as a strong understanding of various IT systems (both hardware and software) in order to provide excellent customer service.
This person will support applications that are part of cloud based, mobile, and/or on premise environments. Great opportunity to be part of a new, growing office for an established company that provides cutting edge IT solutions to Fortune 500 and Public Sector clients.
In this role, you will execute varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio.
The Desktop Support Analyst role requires an individual with excellent interpersonal skills, as well as a strong understanding of various IT systems (both hardware and software) in order to provide excellent customer service. The role will require daily interaction with business users, managers, and IT staff to solve various systems and computer related issues.
In this role, the selected candidate will provide technical support for the EPS, Oncore, and BL PACE instances working with the GSS Eagle AST Infrastructure, GSS AST Eagle Production Support and GSS AST Eagle Application Services teams for upgrades, migrations and infrastructure changes.
In this role, you will develop and configure systems specifications that address business requirements, processes, and that fit within architecture standards. The selected candidate will evaluate interface between hardware and software, operational requirements, and characteristics of the overall system.
In this role, the selected candidate will be responsible for 24 X 7 support of the ACAPS lending systems, including incident resolution, change management, small project enhancements, regulatory and compliance items and DR testing.
In this role, the selected candidate will work to ensure the batch processes and jobs are running without errors; this position requires strong computer skills, attention to detail and ability to work in a team environment.
In this role, the selected candidate will manage escalations and coordinate support across required shared services; ability to deal with time sensitive issues in support of critical service level commitments.
This position enhances users online shopping experience by performing in-depth research, determining product taxonomy expansion, and improving machine learning classification using highly technical internal tools and processes.
The Clinical Analyst II functions as a team member responsible for providing major enterprise application configuration support as well as other applications as assigned to enhance operational efficiencies.
In this role, the selected candidate will develop and foster internal relationships across the corporation; provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.