Provide leadership and direction to Managers, Supervisors and/or Team Leads in Billing, Coding, QA, Payment Posting, Collections and Provider Enrollment, and other RCM staff in both the Regional Office and any satellite locations.
The Regional Marketing Director is responsible for strategic implementation of marketing programs and supervision of a marketing manager team to drive critical business initiatives, including sales growth; market penetration; customer retention; client acquisition and retention; client value creation; and improved margins and market share within a designated region of Higher Education.
The Regional Sales Director coordinates and functionally supervises all activities relating to the sale of all company services through relationships with accounts and through independent insurance, tax, and other financial professionals (Providers) who provide professional services to business clients of all sizes.
Plan and execute the direction and administration of all regional office activities, including: fundraising, program delivery, leadership development, communications, government relations, fact-finding/research and office management to advance ADLs mission within the assigned region.
In this role, the selected candidate will develop and implement a formal client retention and client satisfaction strategy; build relationships with new customers and increase company's market share in the region (including groups such as risk management associations, trade associations, CPAs, wealth advisors).
Responsible for people management of the area, including recommendation of staffing, hiring, termination and discipline, setting performance standards and evaluating staff, staff development and training.
Responsible for development and coaching of self and others to accelerate performance in role, Provides timely and constructive feedback, Reinforces, recognizes and rewards positive development in others.