In this role, you will provides customer support to walk-in retail or contractor customers and responds to telephone and e-mail inquiries from customers. Typically provides support to customers with larger or more complex requirements. Utilizes specialized knowledge and experience to assist customers with issues such as product selection, pricing, availability, refunds/exchanges.
In this role, you will actively engages in selling company products and services. Provides material take offs, estimates and pricing of large packages (e. G., decks, garages, millwork, kitchen, bath, doors, etc.). Enters orders into computer system.
In this role, the selected candidate will manage teams' operational metrics, performance measurements, and resource plans; review sales activities and forecast data to set and determine progress toward goals and objectives.