Focus on Spectrum Enterprise Business Metro Ethernet, standard and non-standard solutions and will also work with various Spectrum Enterprise network engineering, operations, product, and IT organizations to develop unique service offerings.
Conveys customer feedback to product development staff. Possesses thorough knowledge of companys products used by customers. Responsible for resource planning and allocation, managing customer expectations and project deliverables, and providing cross-functional escalation and communication.
Maintain contact with all COMMERCIAL PRODUCT customers, both active and potential, in the assigned territory (wholesalers, engineering offices, ESCOs, contractors, etc.) to maintain a consistently high level of product awareness.
Direct touch sales combined with experience working in a matrixed organization and working with partners to maximize results; drive double digit revenue growth through new project identification, creation, and attach opportunities.
Collaborates with the Global Account Manager(s) on strategic and/or large and complex opportunities and coordinates additional resources (e.g. consulting specialists, demo labs, etc.) to recommend, develop, and propose appropriate customer solution and services offerings.