Work with sales and marketing to use market research and voice of the customer feedback in specific regions and customer segments to understand the market evolution and competitive forces and create segment specific product strategies and offerings.
The Cloud Operations Manager is responsible for the overall day-to-day operations of managing Cloud Services including deployments of hotfixes, system setup and updates, system administration, monitoring, incident resolution, problem management, configuration and change management, asset management, service desk, security management and monitoring, availability management and disaster recovery.
Assist in strategic product planning and marketing; executes product line strategy and product development projects; coordinate with Sales and Marketing to provide projects to the New Product Development process for consideration; manage phase gate to validate projects from concept to introduction to post introduction review, domestic and international as applicable.
Ensures (with HR Manager support) that the area of responsibility is properly organized, staffed, skilled and directed. Guides, motivates and develops direct and indirect subordinates within HR policies.
Build the business case for new business development and obtain executive buy in for new initiatives. Develop and maintain the key product metrics in conjunction with the Optical Networking product management team.
Establishes and manages strategic relationships with key business unit partners, officers, senior managers (corporate and field), corporate departments, and the field organization to assist in the development of marketing strategies and to improve the product line efficiency and effectiveness.
Responsible for overall fulfillment operations of the system locations from the tap to the home across the assigned area. Responsible for providing direction and leadership to fulfillment and contractors while maintaining system integrity and overseeing operations of installations, service and maintenance.
The NPD Project Manager is responsible for leading cross-functional teams in the New Product Development (NPD) and Sustaining Engineering effort to bring new and innovative flow measurement system products from concept to commercialization. This role will apply Project Management best practice knowledge, tools, methodologies and techniques to meet or surpass the needs and expectations of all stakeholders.