The Application Performance Engineer is responsible for the monitoring and maintenance of the entire application stack. He / She will analyze and monitor application and system logs using homegrown and commercial profiling tools (dynaTrace, JMeter, Splunk).
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$100K to $140K -Syracuse, NY
In this role, the selected candidate will develop software solutions based on gathered business requirements; perform other job duties/responsibilities as may be assigned for the successful operation of the department.
The successful candidate will be responsible for driving continuous improvement by implementing incremental process changes that result in a better product and support experience for the customer; providing the Marketing department with input/feedback on Technical Bulletins & Presentations, Operation Manuals, Application Notes, and Web content; providing customer feedback to Marketing and Engineering as a member of product development and/or quality improvement teams.
The selected candidate will execute instructions and requests, plan and organize resources and make appropriate arrangements to ensure that work within technical sales and engineering support is carried out efficiently and in line with relevant policies and processes.
In this position, you will manage code repository by maintaining code repository in TFS, performs and administers database baseline, improves practices of branching and code merge, establishes process control points and configures TFS reporting suite to custom needs of development team.
In this role, you will responsible for resolving critical customer issues by working closely with R&D and assisting Tier 1 support organizations. The ideal candidate will enjoy working in a fast paced challenging environment on the leading edge of technology, working with some of worlds largest telephone carriers.