Act as technical resource for standard questions posed by internal/external customers, i.e., plan design and adoption questions. Research and develop responses to non-standard technical questions/issues posed by internal/external customers.
Evaluates, designs, documents, installs, implements, tests, and performs problem isolation and resolution; and monitors, tunes, sets standards and maintains a range of computer network components and systems.
The Product Manager at basys defines and communicates the strategic path of both current and new products, and is responsible for day-to-day decisions regarding product development and product releases.
The successful candidate will provide both leadership oversight and individual contribution on a variety of human resources programs, policies, and practices that enhance the employee experience, expands the organization and minimizes corporate risk.
This role will be responsible for performing enterprise-wide toolset rationalization reviews and propose strategic plans and directions to deliver a reduced application footprint in the near to mid term.
Responsible for the complete product development process for bringing a new product to market, including defining customer requirements, defining technical product specifications, product documentation, and training content for sales and technical teams.
Create compelling collateral, in partnership with Product and Marketing teams, which highlights the features, benefits, and varied use cases of Lotames products and solutions to Lotames key client types, including publishers, brands, and their agencies around the world.
Experience with product management in the chemical analysis and life sciences specifically with Pharmaceutical, Food, Environmental, Forensics/Toxicology, Clinical, or other related industries or with sample preparation products and consumables for chromatographic workflows.
Experience with product management in the chemical analysis and life sciences specifically with Food, Environmental, Forensics/Toxicology, Clinical, Pharma or other related industries or with sample preparation products and consumables for chromatographic workflows.
Responsible for supervising the various tests, results, software systems, quality control for the laboratory department including the Core lab, Microbiology, Immunology and Send Outs, as well as the supervising staff for those departments.
Drive technical staff to monitor and resolve customer issues and accomplish objectives by being a role model to impress upon staff to be self-motivated with the ambition to problem-solve, learn and create their own mechanisms for resolving issues and most importantly, communicate effectively with the ability to work in a team environment.