Develops programs for orientation, training, performance appraisals, personnel development plans and succession planning; prepares documentation and reports on investigative activity and actions taken.
Identify critical focus areas for analysis and applied analytics, then use the information to provide integrated HR solutions. Advise clients on all HR Consulting activities and connect the business to the appropriate COE to facilitate solutions.
Facilitate resolution of Human Resources issues in a timely manner and thrive in periods of intense activity. Responsible for coaching and directing performance management, employee relations, terminations and conflict resolution.
The Human Resources Manager is responsible for managing Human Resources administration, activities and programs for assigned area/region in alignment with established strategies, policies, procedures, federal, state and local laws and government regulations.
Lead the development, dissemination and interpretation of personnel policies and their implementation at the site, providing consultation to the management team on leadership initiatives. Provide independent insight into the impact of such initiatives on personnel.
Plans, develops and implements quality monitoring processes for phone, chat and e-mail responses, monitoring at least one type of interaction for each Knowledge Advisor each month, in most circumstances .
The successful candidate will provide both leadership oversight and individual contribution on a variety of human resources programs, policies, and practices that enhance the employee experience, expands the organization and minimizes corporate risk.
Facilitating the resolution of Human Resources issues in a timely manner and thrive in periods of intense activity. Responsible for coaching and directing performance management, employee relations, terminations and conflict resolution.
Work closely with senior leaders and managers to provide expertise and hands on support in multiple areas including: workforce planning, on boarding, phase ins/phase outs, employee retention, employee relations, management coaching, performance management, terminations, and change management.