Job Market Guide: Technical Support Engineer jobs in Waco-Temple-Bryan

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Engineers in Waco-Temple-Bryan. Technical Support Engineers in Waco-Temple-Bryan have between ${} and ${} years of experience, averaging $${} years of experience.

57 Technical Support Engineer jobs in Waco-Temple-Bryan

Support Engineer

Austin, TX
Uses Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Business Services
experience
Less than 5 years

Austin, TX
Responsible for sharing concerns and risks with applicable cross functional teams to prevent potential production, quality, or sourcing issues and communicate resolution to all invested parties.
industry
Business Services
experience
5 - 7 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years

Austin, TX
This position is responsible for planning out projects with Project Managers, UX Designers, and other Developers. Being the point of contact on projects, interacting directly with prospects and customers, keeping all stakeholders informed while building solutions to specifications. Additionally, providing opinionated yet intelligent feedback and software design direction.
industry
IT Consulting/Services
experience
5 - 7 years

Technical Support

Austin, TX
Troubleshoots system problems and responsible for testing applications.
industry
Consulting
experience
Not Specified

Houston, TX
This position will serve in the USA Solution Managed Services (SMS) Support group as a Support Engineer for Linux OS related break/fix case management and system support activities including opening trouble tickets, executing system health checks, writing and testing Method Of Procedure (MOP) documents, checking alarms and reporting on system activity of HPE solutions.
industry
IT Consulting/Services
experience
Less than 5 years

Austin, TX
Suggest ideas to scale support, to reduce incidents, increase self service, and reduce engineering involvement while increasing satisfaction
industry
Business Services
experience
Not Specified

Austin, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
Less than 5 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

Austin, TX
Work with a cross-functional team of technical and non-technical key stakeholders across multiple business units to conduct audience analysis.
industry
Internet Services
experience
Less than 5 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

Austin, TX
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
industry
Consulting
experience
5 - 7 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

Houston, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
5 - 7 years

$77K - $110K - Austin, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

$77K - $110K - Houston, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
In this role, the selected candidate will focus on customer or partner escalations in hosted and premise based environments to provide immediate support for all applications in our suite of product offerings.
industry
Business Services
experience
5 - 7 years

Austin, TX
In this role, the selected candidate will focus on rapid identification and resolution of customer issues and provide first level support to ShoreTel partners and customers.
industry
Business Services
experience
5 - 7 years

Cloud Support Engineer

Austin, TX
In this role, you will be improving upon, established procedures within a mission critical environment Efficient in writing scripts.
industry
Consulting
experience
Less than 5 years

Houston, TX
The candidate will be responsible for providing technical support to capital and expense projects from Project Definition through Detailed Design to Construction.
industry
IT Consulting/Services
experience
Not Specified

Austin, TX
As a team member in our Business Class Care Department, you will assist customers by answering incoming telephone calls providing technical troubleshooting in areas such as gateway connectivity and email support.
industry
Telecommunications
experience
Not Specified

$50K - $60K - Houston, TX
In this role, the selected candidate will collaborate with training organization to review and define training qualifications to ensure required training is limited to what is needed for our employees to be effective in their roles.
industry
Chemicals
experience
5 - 7 years