The position will be responsible for identifying opportunities for conversion to electric-powered technologies, working with end-users and dealers to explain the costs and benefits of electrification, facilitating the process of conversion, assisting with application processing, and performing inspections of work completed.
As a Senior Cloud Technical Account Manager, you will be the primary technical point of contact for one or more customers helping to plan, debug, and oversee ongoing operations of business critical applications.
The Technical Pre Sales Manager is responsible for the technical pre-sales activities for all North American sales activities and includes the pro-active promotion of the Geo-modeling, Geo-mechanical and Hydraulic Simulation technical solutions via client presentations, demonstrations and support.
In this role, the selected candidate will develop knowledge of customer infrastructure, procedures & team. Review current status of implementation, support & escalation policies, best practices, and develop an overarching support strategy that matches customers need with ShoreTels support capabilities.