Leads and develops product support or solution portfolio planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes.
This position will be directly responsible for developing and managing service programs that help millions of businesses get the best results from their marketing campaigns on Facebook through consultation, education, optimization, and support via vendor partners.
Engage client stakeholders including external auditors, audit committees, and client management to identify, assess, and deliver the correct advice. Perform timely, with quality, and in compliance with regulatory requirements.
Maintain a professional appearance (ie: dress code, attitude) to meet customer expectations; manage Call Centre personnel and activities including appraisals, mentoring and disciplinary issues (UK Staff Only).
Generates revenue growth by using a consultative selling approach in the growth of Waste Management Security Services national and market area accounts. Continually seeks new business to achieve budgeted and projected sales goals by developing and implementing sound business strategies and securing contract agreements from new customers and previously non-contracted customers.
This position is responsible for improving msh customer retention and customer profitability via demonstrating use and value of specialty health clinical and business tools, providing clinical/operations/pharmacoeconomic surveillance support to physician practice customers.
Provides on-site field support for customer service calls that results in the resolution of Customers Computer Hardware problems; provides leadership skills and direct supervision of assigned direct reports.
The Regional Customer Service Manager is the liaison between Sales and Operations in his or her region. This role is responsible for the quality of service support provided to customers and helping to build strong relationships with customers.