As a Principal Consultant - Sales / Delivery Support, you will anchor the engagement effort for assignments, all the way from business process consulting and problem definition to solution design, development and deployment.
In this role, you will work as a lead consultant and subject matter expert within our team for a spectrum of customer implementations using software, and will need to deeply understand their businesses in order to develop strong sustainable relationships.
In this role, the selected candidate should be able to participate in incidents management meeting, handle the crisp customer communication over email/call, should be able to update status to customer leadership team.
In this role, you will have experience in Performing System upgrades and patching, Managing Proxy infrastructure capacity, Reporting and managing vendor cases, Testing and performing disaster recovery, Replacing end-of-life Hardware & Verifying key security controls.
In this role, the selected candidate must have an experience in in translate functional requirements and business rules into technology solutions and develop a technical strategy, and be able to create and effectively demonstrate solutions that address customer requirements.
In this role, the selected candidate must have experience in Salesforce development and implementations Skills with good command on Apex, Visual force, controllers, triggers, batch processes, APIs and web services.