Job Market Guide: Customer Support Engineer jobs in Waco-Temple-Bryan

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Support Engineers in Waco-Temple-Bryan. Customer Support Engineers in Waco-Temple-Bryan have between ${} and ${} years of experience, averaging $${} years of experience.

39 Customer Support Engineer jobs in Waco-Temple-Bryan

Customer Engineer III

Austin, TX
Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
industry
Business Services
experience
5 - 7 years

$60K - $80K - Houston, TX
This position requires excellent communication skills, a professional demeanor, proactive problem solving skills. The ability to interface with all levels of employees and to give presentations and advocate certain product changes to the law partners.
industry
Legal Services
experience
5 - 7 years

Houston, TX
This position will serve in the USA Solution Managed Services (SMS) Support group as a Support Engineer for Linux OS related break/fix case management and system support activities including opening trouble tickets, executing system health checks, writing and testing Method Of Procedure (MOP) documents, checking alarms and reporting on system activity of HPE solutions.
industry
IT Consulting/Services
experience
Less than 5 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

Support Engineer

Austin, TX
Uses Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Business Services
experience
Less than 5 years

Houston, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
5 - 7 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

Austin, TX
Use Salesforce Service Cloud Reporting Portal to manage support cases, perform issue investigation of customer problems, answer customer questions, and offer solutions to problems.
industry
Software
experience
Less than 5 years

Houston, TX
Interacts with product support personnel, and potentially the customer, when the customers problem cannot be resolved directly by first-level resources.
industry
Financial Services
experience
Less than 5 years

Austin, TX
As an IT Support Engineer, you will join a team of Engineers that are motivated to deliver best in class customer service within a fast paced and complex environment.
industry
Internet Services
experience
Not Specified

Houston, TX
Prepare sales data sheets and coordinate project hand-offs to Project Managers as necessary to fulfill customer requirements and Compression Systems contractual commitments. and present technical data to internal and external customers.
industry
Manufacturing / Diversified
experience
Not Specified

$80K - $90K - Houston, TX
In this role, the selected candidate will work with network infrastructure/service providers to identify and correct causes of circuit disruption; plan, schedule, and implement network maintenance activities.
industry
IT Consulting/Services
experience
5 - 7 years

Help Desk Support

$40K - $60K - Austin, TX
In this role, the selected candidate will maintain safe and healthy work environment by enforcing organization standards, adhering to Human Resources policies.
industry
Government
experience
Less than 5 years

Austin, TX
The Application Support Engineer is responsible for defining, provisioning and managing the Amazon cloud environments. The engineer will also troubleshoot and resolve any issues that occur in cloud-based application software.
industry
Information Services
experience
Not Specified

Cloud Support Engineer

Austin, TX
In this role, you will be improving upon, established procedures within a mission critical environment Efficient in writing scripts.
industry
Consulting
experience
Less than 5 years

Customer Engineer III

Austin, TX
Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.
industry
Business Services
experience
5 - 7 years

Austin, TX
Suggest ideas to scale support, to reduce incidents, increase self service, and reduce engineering involvement while increasing satisfaction
industry
Business Services
experience
Not Specified

$77K - $110K - Houston, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
In this role, the selected candidate must have the ability resolve basic product defects with code and produce hotfixes for customers; provide timely and frequent updates to customers and customer tickets.
industry
Consulting
experience
5 - 7 years

$77K - $110K - Austin, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
Troubleshoot issues through reproducing the problem and determine resolution.
industry
Business Services
experience
Less than 5 years

Houston, TX
In this role, the selected candidate must have a systems implementation experience involving configuration, development, and/or technical or functional testing in for products for the Utilities Industry
industry
Information Services
experience
5 - 7 years

Austin, TX
In this role, the selected candidate will focus on rapid identification and resolution of customer issues and provide first level support to ShoreTel partners and customers.
industry
Business Services
experience
5 - 7 years

$77K - $110K - Katy, TX
In this role, the selected candidate must have extensive Service Provider level knowledge of the following network protocols/technologies:
industry
Consulting
experience
5 - 7 years

Austin, TX
Manage customer support technical issues on a daily basis, including verifying issues, isolating and diagnosing the problem, and resolving the issue where possible.
industry
Business Services
experience
Less than 5 years