Provide leadership to the quality technicians and other personnel assigned by ensuring employees have a clear understanding of the quality expectations and procedures to identify and communicate quality results to pertinent supervisors, managers and production employees.
Assists with customer service issues and contractor questions and support. Process mail for office recipients. Manage office operations to include maintenance of office-supply inventory, facilities/vendor management, and ensuring office environment is maintained and orderly to present a professional image to contractors and other visitors as well as adhere to the honeywell safety and visual management standards.
The Program Manager serves as the authorized supervisor for technical and administrative performance of all work performed on contract. Full oversight and management of diversified IT workforce and geographically disbursed environment supporting the NETL.
Detect, diagnose and resolve or escalate system issues arising within the entire system architecture including server, workstation, network, or storage hardware, as well as commercial -off - the - shelf ( COTS ) or custom software.