Job Market Guide: Technical Support Analyst jobs in WA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Technical Support Analysts in WA. Technical Support Analysts in WA have between ${} and ${} years of experience, averaging $${} years of experience.

22 Technical Support Analyst jobs in WA

Lacey, WA
Integrated and consolidated agency-wide business processes and business technology solutions. Improved enterprise data management, business analytics, and reporting capabilities.
industry
IT Consulting/Services
experience
Not Specified

Vancouver, WA
Provide technical support to customers via phone and email for Tripwire products: answer technical inquiries, diagnose reported problems or configuration issues, recommend possible solutions, follow issue through to resolution or escalate if research exceeds 30 minutes.
industry
Software
experience
Less than 5 years

Seattle, WA
Take ownership of customer issues reported and see problems through to resolution; Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
industry
Information Services
experience
Not Specified

$114K - $145K - Bellevue, WA
Perform routine maintenance and support activities as required e.g. checking interfaces, success of automated job, releasing stuck data, checking synchronization or any other regular maintenance checks.
industry
Retail / Diversified
experience
Less than 5 years

Bellevue, WA
Assess business processes within client and identify ways to improve business process by small business changes; work in partnership with client and firm leadership to identify opportunities.
industry
Business Intelligence
experience
Less than 5 years

Everett, WA
Responsible for advising, diagnosis and resolution, and training of customer hardware, software, test equipment, systems, applications and product escalation problems either directly or through sales or service personnel.
industry
Networks
experience
5 - 7 years

Technical Analyst

$70K - $75K - Medina, WA
Proven experience in threading data sources and architectures together to deliver capabilities such as ranked popular content, targeting and delivery of dynamic/personalized content based on customer profiles, audience data, and geo-location.
industry
IT Consulting/Services
experience
5 - 7 years

Snoqualmie, WA
This position will provide expert on-site and remote support during major software upgrades as well as validate and implement parameter changes within the network.
industry
Information Services
experience
Less than 5 years

Seattle, WA
Gather pertinent information associated with customer issues, needs and requirements. Engage in moderate/complex troubleshooting to correct problems.
industry
Patient Care
experience
5 - 7 years

Renton, WA
Supporting various projects that require enhancements or maintenance to Kronos v6.3 within the client environment.
industry
Consulting
experience
Less than 5 years

Seattle, WA
Proactively review and evaluate insurance updates and coordinate implementation, including analysis, design, operations inputs to system changes, testing and implementation are successful.
industry
Healthcare IT
experience
5 - 7 years

Lacey, WA
Current business and technical processes, maps, workflows, policies, roles, responsibilities, costs, performance metrics.
industry
Consulting
experience
11 - 15 years

Seattle, WA
Support Engineers provide a crucial link between customer-facing Technical Support, Sales Engineers and Engineering.
industry
Software
experience
5 - 7 years

Seattle, WA
Responding to alerts from system monitors & performing first level problem identification or resolution.
industry
Data Storage
experience
Less than 5 years

Redmond, WA
The successful candidate has the drive and intellectual horsepower to resolve the most difficult technical customer issues, often through collaboration with other technical specializations.
industry
Consulting
experience
Not Specified

Technical Support

Seattle, WA
Prioritize support tickets and exercise individual judgment based on issue severity; interact professionally with customers ranging from high level decision makers to IT staff.
industry
Consulting
experience
Less than 5 years

Vancouver, WA
Respond and engage on all incoming customer inquiries with a sense of urgency. Prioritize cases according to our severity descriptions. Quickly transition Critical/Pre-Critical/Quartile 1 customer cases to Tier 2 Engineers.
industry
Software
experience
Less than 5 years

Renton, WA
Monitor and perform recovery procedures on PACCAR computing systems, network, and applications to ensure adherence to Service Level Agreements.
industry
Consulting
experience
5 - 7 years

Seattle, WA
Develops project plans in coordination with IT partners, functional analysts and vendors, and other business units and departments.Tracks project progress and provides updates to impacted parties.
industry
Food & Beverage
experience
5 - 7 years

$40K - $50K - Seattle, WA
In this role, the selected candidate will monitor support tickets submitted from assigned sites and resolve issues reported/logged; install Apple apps onto devices as required for instruction.
industry
Government
experience
5 - 7 years

Bellevue, WA
The ability to multi-task, prioritize, and adapt quickly based on the needs of the department and the organization.
industry
Transportation Services
experience
Less than 5 years

Lacey, WA
Developing and documenting future required business and technical processes, maps, workflows, policies, roles, responsibilities, costs, performance metrics.
industry
Business Services
experience
11 - 15 years