Set up administrator and service accounts, maintain system documentation, tune system performance, installs system-wide software, and allocate mass storage space. Interacts with users and evaluates vendor products.
Possesses the ability to work under pressure and during offhours to resolve technical problems which result in system downtime or degraded service. Supports and enhances the virtualization and converged infrastructures supporting ProQuests online systems including VMware vSphere 4/5 and Cisco UCS.
Monitors systems to ensure that automated and manual activities complete successfully, performs planned and unplanned changes in the production environment, and provides support for after-hours maintenance activities in the production environment.
Supports requirements for managing installation, configuration and maintenance of Unix/Windows workstations and servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.