The successful candidate will have experience leading a team, background implementing a strategic roadmap, the ability to prioritize in a fast-paced environment, the ability to build relationships and influence others and exhibit a world-class customer service focus.
In this role, you will be responsible for creating synergies and consistency of reporting among different businesses and sales channels and work with internal customers made up of a cross-functional teams.
In this role, the selected candidate will engage with IDN, GOV, & GPO leadership and business partners to deliver value added insights, support improved decision making / coaching, needs and address issues to enable successful business operation and goal achievement.
In this role, you will work with Account Managers who are primary customer interface for all technical support (escalations, product feature requests) and business support (billing/invoicing inquiries).
The Sales Operations Manager will play a key role in the sales performance of the US field sales team as well as supporting orders from international sales affiliates. This position will also act as a liaison between activity in the field, which is managed by Olympus US sales & downstream marketing affiliate, the upstream marketing team and corporate management.
In this role, the successful candidate will design, coordinate and execute deployment of process and system initiatives across the route to market as identified by senior leadership in support of centralized programs, HR related initiatives or corporate strategy.