In this role, the selected candidate will work on continuous improvement projects by deep diving data related to capacity planning, scheduling, route planning, station procedures and driver productivity.
In this role, the selected candidate will track open issues and research requests, providing regular status to management; provide user operational support and respond to data and research queries from management team.
In this role, you will retrieve and analyze data using Excel and other data management/BI systems. The selected candidate will proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements.
In this role, the selected candidate will manage relationships with internal business teams in small to medium sized geographies or products; work in a deep area of coverage, routinely working on issues ranging from small to large number of customers impacted and driving root cause resolution with engineering teams and/or external partners.