Deliver analytic insights in several business domains (consumer, customer, digital, etc.); with a combination of analytical expertise, data and system knowledge and business acumen, you'll answer and anticipate critical business questions and opportunities and deliver critical insights to the business in ways that make significant impacts to the business.
The manager is expected to contribute to formulation and execution of the IT strategic plans and work to build a scalable, responsive organization to help improve the usability, efficacy and utility of systems, applications and process.
Evaluates assigned projects to assess their alignment with the business unit, department or functional area's strategies and goals, and the linkages with other business units, departments and Company functions and initiatives.
Actively encourages employees to contribute to the success and high performance of the team by listening to and incorporating employee ideas and feedback, and acknowledge positive performance to support employee morale.
Collaborate with internal company customers, users, staff members, and IT colleagues to define detailed customer requirements and system interfaces, while assessing available technologies to develop and present information technology solutions.
In this role you will be responsible for leading a team comprised of managers, product managers, technical project managers, application analysts, and software engineers to create world-class finance systems that support Amazon's global footprint.
The Service Operations Manager is responsible for leading and coordinating the delivery of projects that fall within their specified region and Line Of Business (LOB) to ensure client satisfaction and the successful and profitable implementation of projects.