Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations that will help shape the device customer engagement, sales and marketing roadmap.
Produce artifacts in support of reference architecture advocacy and implementation, including authoring documentation, white papers, and presentations/diagrams for dissemination to technical and business audiences.
The BI / Reporting Analyst will be responsible for centralized reporting of service levels, quality and voice of the customer metrics, contact trends, monthly and quarterly business reviews, and ad hoc reporting.
Responsible for developing productive partnerships with business stakeholders and technical team members, as well as producing, grooming, prioritizing, and overall timely management of the requirements product backlog and developing user acceptance criteria.
This role requires an individual with excellent statistical and analytical abilities, deep knowledge of business intelligence solutions and data engineering practices as well as outstanding business acumen and ability to work with sales, marketing and product development teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, an ability to work in a fast-paced and ever-changing environment, and driven by a desire to innovate in this space.
In this role, the selected candidate must have an experience to cloud with build, migrate & managing Database on AWS, Google Cloud, Azure etc; experience with relational database systems administration like PostgreSQL DBA and MySQL DBA on Linux.
Demonstrate technical expertise, establishes credibility with both technical resources and decision makers. Work with client systems, performance, and current and potential data loaded onto systems to facilitate demand creation.
In this role, you will be responsible for product owners to plan and define requirements, and then with the implementation team to design, develop, test and maintain a high performance data warehouse environment.