Provide you the opportunity to learn about virtually all other systems in the company (crm, order infrastructure, aws services, etc.) as well as opportunities to pioneer solutions to high visibility challenges.
The team is looking for a passionate, result-oriented and operationally focused Support Engineer to support the fast evolving Financial Accounting eco-system. You will have enormous opportunity to work with multiple, complex systems, analyzing and identifying common patterns and driving the teams towards resolution to have a positive customer experience.
Assist and train Fleet and student aviators on the use of a DoD Learning Management Software application while serving as a liaison between clients and system developers to communicate client needs to a technical team.
As a Frontend Engineer, you will be responsible for developing improvements across all websites owned by CPS. You will work closely with a talented team of engineers and managers to build browser-based user experiences that are easy to understand and improve the security within Amazon.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle multiple tasks at once, able to work independently and can maintain professionalism under pressure. You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done.
Work with technical support engineers, customers, sales teams and internal partners to gather escalation information and customer/business impact as needed; interaction required with PMs, DEV, stakeholders in case of complex issues.