In this role, the selected candidate will be analyzing training, associate performance, and operational data to drive standards, decrease time to production, reduce time to proficiency, and drive skill-up decisions.
In this role, the selected candidate will define and execute the project plan from design to release, securing resources, and running implementation; scope and deliver business critical programs with end-to-end programs strategy and roadmap.
In this role, the selected candidate will manage the dependencies and the interfaces between projects and negotiate the trade-offs needed; track delivery against program objectives and implement proposals to improve program services
This onsite Customer Services Relationship Manager is the account expert responsible for all phases of service communications related to the existing contract commitment, as well as offerings being developed and sold for assigned account(s) (to include support agreements, consulting offerings, Software Maintenance Agreements, etc.).
In this role, you will collaborate with Marketing, Sales, and Engagement teams to ensure accurate reflection of customers and their needs; automate repetitive tasks wherever possible to efficiently scale our program in the company Advertising and beyond.
In this role, the selected candidate will work closely with engineering, project management, design, operations, finance, legal, business development, customer service, and executive teams to develop and implement the right product features.