Educates customers on the merits and proper clinical usage of company products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
The Clinical Services Specialist will be responsible for supporting, and contributing to Adaptive Biotechnologies Clinical Services Team to ensure our customers and their patients have an exceptional experience.
Provide clinical expertise in support of the design, development, manufacture and clinical application of Advanced Life Support (ALS) and Basic Life Support (BLS) products and accessories. Provide clinical support and advocate for the needs of the user and patient to ensure promotion of safe and effective products.
Develop and deliver a targeted sales message based on accurate clinical information, utilizing approved marketing materials and medical reprints to support the patients, and discuss therapeutic strategies to inform and influence decision makers.
Clinical Care Transition Specialists are also responsible for proactively building strong relationships with referral sources and partnering with Account Managers to grow referral rates and achieve service goals.