In this role, the selected candidate will ensure high availability and acceptable levels of performance and security; develop and maintain procedures and documentation for operation and restoration of systems and applications.
In this role, the selected candidate will coordinate with the Data Center hardware swaps, upgrades and maintenances; lead or participate problem-solving efforts, often involving outside vendors and other support personnel and/or organizations.
The IT Systems Administrator is responsible for administration, analysis and support activities associated with Microsoft Active Directory; DNS/DHCP systems; server and desktop operating systems; file and print management systems; messaging/collaboration systems; System Center applications; system and data backup/recovery.
The Enterprise System Administrator Senior performs assigned activities within one or more of the following areas: Network Operations Center, Network Applications Services, and Host and Storage Services.
The selected candidate will provides mission applications focused expertise for the IT user. Interacts effectively, courteously, and directly with the user to resolve technical issues and respond to queries and requests for service that originate by telephone, web-based portals, email, or other methods.
In this role, you will develop curriculum and provide formal and informal training sessions for associates on assigned areas of configuration expertise, assigned systems, software, tasks, and/or related procedures.