The contractor shall provide an HSDN Manager who will be responsible for all activities required to operate and maintain HSDN. The HSDN Manager shall manage and provide oversight of all activities performed by contractor personnel to satisfy the HSDN requirements identified in the contract.
Demonstrated experience managing mainframe and physical and logical server security, disaster recovery failover, business continuity, and batch job scheduling in mainframe and distributed (i.e., Windows, VMware, UNIX) operating system environments.
Maintain strong written and oral presentation skills, conduct research on various client issues, and supervise associates and senior associates. Participation in the professional growth and development of associates and senior associates is also a key component of managers responsibilities.
Provides tactical leadership for the administrative support units. Plans, organizes, directs and controls activities of support staff in the areas involved in mailroom, reproduction services, and reception desk.
Support the customer to provide advice and assistance to senior staff other senior managers to ensure that IT and information resources are managed in a manner that implements the policies and procedures of legislation and the priorities established by the Department of Homeland Security.
Leverage an understanding of technical and programmatic issues across the Customer Agency and its IT Enterprise, to ensure optimal plans and solutions that meet strategic initiatives, technical requirements and budgetary constraints.
In this role, the selected candidate will execute strategic direction that is aligned with divisional goals and communicate to all team members including management staff in their respective functions.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
In this role, the selected candidate will develop trusted relationships with key technology and functional leaders & stakeholders to drive focus on the strategic program objectives and optimize program delivery.