Managing and resolving issues in alignment with the SLAs, establishing and maintaining communication with technology customers to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
Provide database and database systems administration support and conduct requirements analysis, design, development, and administration of database applications. Provide operational support and security of computer hardware, system software, applications software, and system and user data files, as configured within the associated database system.
Responsible for patching, upgrade, database trouble shooting and supporting development effort with regard to production deployment releases, database schema, role, user, and objects, database hardening and baseline per security policy to improve database security.
Translate systems and subsystems designs and detailed designs into database structures and provide advice on differing database designs and access methods in problem resolutions, design, and development situations.
Provide technical solutions for hardware and software problems and interface directly with Navy and Marine staff to ensure that NavMPS assets are current with all required patches to meet information assurance requirements.
Install, configure, upgrade, and manage MySQL Relational Database Management Systems and Configure and manage database maintenance, including backups, reorgs, update statistics, and any additional required maintenance.