The Supervisor Area Plant responsibilities are to manage Technicians in specific service areas, and to provide quality residential and business communications services on a profitable basis while adhering to company policies, procedures and directives. Develop and maintain an aggressive, knowledgeable, customer-focused team that promotes and sells CenturyLink products and services while providing a service experience that exceeds the customer's expectations.
In this role, the selected candidate reviews and analyzes reports, records and directives, and confers with managers/ supervisors to obtain data required for planning activities, such as new commitments, status of work in progress, and problems encountered.
In this role, the selected candidate ensures that all phases of Field Operations meet or exceed Corporate, business unit, regulatory and project objectives and use sound implementation of Company policies and procedures.
As an Operations Supervisor, you will be responsible for managing the daily operations of an account, which includes maintaining revenue generation, safety, equipment maintenance, payroll and billing, and ensuring Customer Value Delivery.
In this role, the selected candidate organizes and plans work flow with Buyer/Planner Scheduler and warehouse personnel to enhance productivity, promote efficiency, and maintains machine schedules that meet internal and external needs; prepares and post schedules.
In this role, you will ensure compliance with the internal quality policies, procedures, and guidelines Develop airline and surface carrier relationships to ensure communications and services provided meet the companys needs.
In this role, you will develop and direct cost effective solutions to meet customers expectations and technical requirements and to encourage best practice and innovation throughout all operational areas.