The candidate will also be required to write Technical Assistance Visit Reports (TAVR) and MAF / Debrief reports as well as provide Oral debriefings to the appropriate ships personnel, customer directed team leader, and other Government personnel.
Develop a working relationship with Microsoft Consulting Services (MCS) and other PFE team members ensuring enhanced cooperation and mutual support Initiate and participate in triage and post-incident meetings sharing knowledge with other engineers and efficiently resolving customer problems Assist in the delivery of supportability reviews to your customers.
Analyzes voice; video; radio-frequency; and/or data communications networks; including planning; designing; evaluating; selecting; and upgrading operating systems and protocol suites and configuring communication media with concentrators; bridges; and other devices.
In this customer facing role, you will partner with the Account Delivery Executives (ADE), Technical Account Manager (TAM) and other engineers to engage technology decision makers striving to understand their objectives and creatively overcome their greatest challenges.
Perform functional analysis, timeline analysis, trade studies for best practices, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.
Specialized staff, including telecommunications network field engineers, are familiar with the operation and capabilities of the equipment, demonstrate its use, integrate various types of equipment to satisfy customer requirements, develop and test prototype equipment with new components or technology, perform complex repairs when requested or assist personnel at distant locations to diagnose and repair equipment, and review equipment that is a candidate for end-of-life turn-in.
Circuit end-to-end activation coordination and cutover management for transition actions Includes the installation of new circuits, the relocation/rehoming of existing circuits, and the decommissioning of circuits that are no longer needed.
Provides expert level analysis of voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices.