Job Market Guide: Customer Service Manager jobs in VA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in VA. Customer Service Managers in VA have between ${} and ${} years of experience, averaging $${} years of experience.

18 Customer Service Manager jobs in VA

Virginia Beach, VA
In this role, you will perform intense troubleshooting and problem resolution for multiple locations and networks.
industry
Telecommunications
experience
Less than 5 years

Norfolk, VA
The Help Desk Administrator will maintain and monitor the operations of all JIOR network systems and servers from the Primary Network Operations & Security Center (NOSC) and develop/maintain Backup Standard Operating Procedures (SOPs).
industry
Aerospace / Defense
experience
5 - 7 years

Service Desk Manager

Newington, VA
In this role, you will be responsible for handling higher level technical issues and point person for technical escalation for complex hardware, software and network related problems. Provides training and guidance to less experienced help desk personnel.
industry
Business Services
experience
8 - 10 years

Virginia Beach, VA
In this position, you will coordinates priorities with numerous functional areas to ensure timely completion.
industry
Telecommunications
experience
Less than 5 years

Alexandria, VA
In this role, you will troubleshoots determine problems for customer specific operating systems and applications.
industry
Information Services
experience
8 - 10 years

Hampton, VA
Coordinate with external organizations, to include Tier-2 and Tier-3 organizations, to implement projects and solve IT issues.
industry
Aerospace / Defense
experience
Not Specified

Service Desk Manager

Newington, VA
In this role, you will be responsible for opening, tracking and closing trouble tickets that ensures problem ownership and promotes end user satisfaction. Tracks activities of field engineers to who tickets were assigned.
industry
Telecommunications
experience
8 - 10 years

Newington, VA
Under general supervision, responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues. Troubleshoots determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
industry
Telecommunications
experience
Less than 5 years

Vienna, VA
The Project Manager will be responsible for providing direct interface between the project team and the customer representing contract achievements, issue tracking, and overall progress.
industry
IT Consulting/Services
experience
5 - 7 years

Service Desk Manager

$80K - $120K - Ashburn, VA
In this role, the selected candidate organizes, directs, and manages contract operation support functions, involving multiple, complex and inter-related project tasks.
industry
Government
experience
5 - 7 years

Help Desk Manager

Reston, VA
Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user.
industry
Business Services
experience
8 - 10 years

Service Desk Manager

Quantico, VA
Collects information about incidents and problem to evaluate root causes. Reports information and make recommendations to the Service Desk Director, PMs, and customers.
industry
Information Services
experience
5 - 7 years

Newington, VA
In this role, the selected candidate must have the ability to interpret user comments, identify problems and provide timely resolution, on complex technical issues.
industry
Telecommunications
experience
8 - 10 years

Glen Allen, VA
In this role, you will evaluate and makes recommendations for process/procedure improvement.
industry
Financial Services
experience
5 - 7 years

Hampton, VA
In this role, the selected candidate will execute strategic direction that is aligned with divisional goals and communicate to all team members including management staff in their respective functions.
industry
Managed Care & Health Insurance
experience
5 - 7 years

$50K - $70K - Winchester, VA
In this role, you will be responsible for data entry and gathering of manufacturing and print specifications instructions into the systems used for communication, scheduling, estimates and producing the customer finished product.
industry
Manufacturing / Printing & Paper
experience
5 - 7 years