Job Market Guide: Customer Service Manager jobs in VA

Competition
Desired Skills
Years of Experience
Years of Experience distribution graph for Customer Service Managers in VA. Customer Service Managers in VA have between ${} and ${} years of experience, averaging $${} years of experience.

11 Customer Service Manager jobs in VA

Sterling, VA
Mentoring activities to ensure the development and career progression for Buying Center & Procurement Help Desk staff.
industry
Business Services
experience
5 - 7 years

Newington, VA
Responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues; troubleshoots determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
industry
Telecommunications
experience
Less than 5 years

Help Desk Manager

Reston, VA
Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected.
industry
IT Consulting/Services
experience
8 - 10 years

Dahlgren, VA
Provide support, maintenance, deployment, and enhancement to the desktops, servers, printers/peripherals, and network infrastructure.
industry
IT Consulting/Services
experience
Not Specified

Falls Church, VA
Direct and manage customer support employees, maintaining full compliance with all required policy, regulations and directives.
industry
Business Services
experience
11 - 15 years

Chantilly, VA
Provide the highest level of support to clients by resolving service requests that have been escalated by lower tiers.
industry
Business Services
experience
5 - 7 years

Vienna, VA
Work closely with designated sales teams to ensure understanding of customer needs and drive quality interactions and sales outcomes; leveraging the Value Selling Process.
industry
IT Consulting/Services
experience
15+ years

Falls Church, VA
Act as a Point of Contact ( POC ) for questions or difficulties that arise related to the contract, interfacing with the CO, COTR, and Government leadership on a daily basis.
industry
Industrial Equipment & Supply
experience
8 - 10 years

Richmond, VA
Responsible for performance reviews to assess strengths and development needs providing feedback and opportunities for growth.
industry
Financial Services
experience
Less than 5 years

Newington, VA
Under general supervision, responsible for providing second level telephone support to end-user community on hardware, software and network related problems, questions and/or issues. Troubleshoots determine problems for operating systems, applications and remote access, email and telephone and wireless issues.
industry
Telecommunications
experience
Less than 5 years

McLean, VA
Participate in activities relating to contingency planning, business continuity management and IT disaster recovery in coordination with relevant Aireon functional and third party managers.
industry
Telecommunications
experience
8 - 10 years