Responsible for translating the client's and user's information needs into technical solutions that maximize the use of technology while ensuring clear business benefits and value. Relies on experience, collaboration, and judgment, to plan and accomplish goals.
Implements, creates, and maintains effective business process standard operating procedures and automated solutions to facilitate efficient support of the audit with emphasis on software development best practices, quality, and timely delivery.
As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues.
Responsible for research and analysis of Mortgage Services processes to solve for business, regulatory, and compliance efficiency needs. Assists in the development and support of Mortgage Services software and databases for internal credit union use.
Understand what is in the business development funnel report, coordinate with the Proposal and Communications Manager and BD Director regarding what are priority/front page report items, including meeting agenda, recent trip reports, upcoming events, and the Top 10 prospecting List.
The Technical Sales Executive (TSE) will be responsible for growing revenue and driving profitability for targeted accounts;solve business problems with technology solutions for our customers, and pulls in appropriate Connection resources to deliver these solutions.
In this role, the selected candidate must have an experience in business analysis, operations support, software development, project management, or other directly related experience; a combination of education and experience may meet requirements.