This includes transformational projects such as major upgrades, RAC implementations and additional module implementations. Transitional projects include implementing new customers at Managed Cloud Services or moving a portion of an existing customer to Managed Cloud Services.
Work closely with customers and Account Managers to accurately capture requirements and secure business.Work with interfacing functions to ensure timely and accurate processing of customer quotes and new inquiries .
Identify new projects to create Cost Out Value In (COVI) opportunities, validate with finance, seek and attain buy-in for these projects, build budget with other functions, realize and track the productivities on a monthly basis.
In this role you will be responsible for leading and managing a primarily volunteer team in addition to paid staff to support and provide Mass Care, Logistics and Recovery program support in an assigned geographic area.
Manage directly and through subordinates operations services activities for a department or team that supports one or more of the following branch capture, cash balancing, exceptions and/or other retail branch resolutions services.