In this role, the selected candidate will be responsible for the daily management and development of direct and indirect reports on multiple shifts to ensure efficiency, effectiveness and continuity of departmental operations.
The successful incumbent will be accountable for performance to KPIs and annual objectives and will serve as the Facility expert on operational excellence tools and be capable of facilitating rapid improvement events.
The Sr. Director of Payment Services Operations is responsible for providing leadership oversight of the West Division's Outside Collection Agencies (OCAs), directing business operations for the Payment Services Call Center, and managing the work efforts of specialty collections support teams.
In this role, the selected candidate must be able to communicate effectively with internal and external customers on quality issues, collect and analyze data required to identify root cause and establish corrective actions.
In this role, the selected candidate directs and monitors the Quality Operations programs across the assigned manufacturing location; assures compliance to all Country, Federal, State and local regulations regarding the manufacture and distribution of Medical Devices and Drug products.
In this role, the selected candidate will ensure smooth operations through their teams accurate input and management of television advertising campaigns, maximizing revenue for both the company and our clients.