Reporting to the Head of Business Operations and Strategy, the director of global sales operations is responsible for the development and oversight of processes, tools and resources that drive efficiency across a variety of roles within a sales organization. When combined with resources that drive greater sales effectiveness, increased sales productivity should result.
Deliver programs and ensure operational excellence to drive sales metrics and maximizing per capita sale through the development and deployment of all guest service, product knowledge and sales training.
The Sr. Director of Sales Operation is tasked with developing, communicating, deploying and the ongoing monitoring of New and Used Vehicle Sales and Disposition strategies aligned to business goals and objectives.
In this role, the selected candidate directs and monitors the Quality Operations programs across the assigned manufacturing location; assures compliance to all Country, Federal, State and local regulations regarding the manufacture and distribution of Medical Devices and Drug products.
The Sr. Director of Payment Services Operations is responsible for providing leadership oversight of the West Division's Outside Collection Agencies (OCAs), directing business operations for the Payment Services Call Center, and managing the work efforts of specialty collections support teams.
The successful incumbent will be accountable for performance to KPIs and annual objectives and will serve as the Facility expert on operational excellence tools and be capable of facilitating rapid improvement events.