Develops and leads the execution of project plans including a detailed schedule of tasks and owners using Intermountain PMO approved methodologies and tools. Coordinates the development of multiple project plans as part of a program. Adjusts project plans as necessary to achieve project objectives within schedule, scope and resource constraints.
Work closely with Analytics to identify, design, plan, and analyze opportunities to increase program ROI and reduce churh; analyze and communicate variances to budget and forecast with key stakeholders.
Collaborate with staff at various levels in other departments at various levels in other departments to champion awareness, understanding and utilization of customer feedback to improve the customer experience.
The role of the Sr. Project Manager (Services) is to manage all aspects of the project over the entire project life (initiate, plan, execute, control, close) according to strict deadlines and within budget.
The BAE Project Technical Manager will provide direct support to the designated ALCS-R Program Managers and will assist in the day-to-day execution of the ALCS-R acquisition program including milestone management, contractor management, competitive contract program management support, Systems Integration Laboratory (SIL) development and integration, meeting support, schedule management, and overseeing activities during instances when the Government Program Manager is not available. However, the Government, as the systems integrator, is the decision authority.
The Staff Implementation Project Manager's primary responsibilities are centered on implementation of inContact Discover and Clarity products once a sale has been made through either direct or indirect channels.
Coordinating with the Change Control Board (CCB) and Subject Matter Experts to ensure that contract changes are identified in a timely fashion and that customers are notified as applicable; manage change proposal efforts, including coordinating the creation and review of cost and schedule impacts and subsequent submittal of any proposals to customers.