Provide technical and analytical support to solve a wide range of complex issues and problems. Periodically makes recommendations that aid in the successful completion of projects within a product or functional area.
Create, track, develop, plan, write and edit complex operational, instructional, maintenance or manuals for various DCGS-A systems in order to: meet program requirements for technical documentation and style and Cyber Security requirements.
Responsible for serving as a liaison with the business owners to lead and facilitate the elicitation and prioritization of business initiatives and business requirements including but not limited to 3rd party vendor interface design, application functionality, user interface specifications and report design.
Helping manage the project lifecycle: documenting requirements, managing our SCRUM-based development process, defining test plans for new software releases, coordinating deployments and coaching end users on usage of our systems.