In this role, you will provides internal and client-facing business and delivery expertise and guidance; participates in internal and external solution design reviews; validates solution approach and associated work products to ensure adherence to company and delivery guidelines. Conducts cost analysis and due diligence studies to determine feasibility of various approaches.
In this role, you will be responsible for providing an integrated set of support programs and services to colleagues, with a focus on enabling productivity, managing costs, mitigating risk, promoting our values, and supporting our brand.
In this role, you will be responsible for contributing to improved process or operational policies, developing consistent standards and work methodologies and recommending changes to products and services to ensure clients and participants are satisfied.
In this position, you'll leverage your project management and leadership expertise to assist the Team Director in establishing the direction of daily activities, ensuring efficient operations, and creating an overall productive and enjoyable working environment for employees.
The SDM is responsible for participating in all change control meetings and has a specific role in the process, specifically understanding the components being changes and the application and infrastructure impacts.
In this role, you will manages the day-to-day relationship with outsourced vendor(s) that perform customer service operations to ensure that quality levels, cost, and productions metrics meet the Companys standards. This includes but is not limited to cost per call, quality scores and staffing budgets. This position also acts as the point person and is the conduit from which all incoming and outgoing information flows.
In this role, the selected candidate will be responsible for organizing and leading a designated specialty or section, develop, implement and assess programs for these areas, and supervise and train respective staff.
In this role, you will provide excellent Customer Service through communication and problem solving to include quick responses to Customer inquiries, using resources as required to ensure customer satisfaction.
In this role, you will be responsible to provide an independent point of view on risk exposure and risk taking, including support, advice, counsel and challenge to business partners and senior business leaders, on overall risk management related to the achievement of the IIES mission, goals and strategy.
In this role, you will oversee the operations of the unit to ensure smooth and efficient patient care management. Assures appropriate patient assignments to beds and staff. Completes daily rounding on patients and staff to ensure quality provision of care.