In this role, you will work closely with key stakeholders and project managers across various lines of business by meeting on a regular basis to determine operational readiness on the projects being supported by the strategic platform .
The Business Operations Manager Sr. will be responsible for identifying issue root causes as well as recommending solutions and initiating changes to systems to mitigate future occurrences; tracking, analyzing and trending issues.
In this role, you will manages the day-to-day relationship with outsourced vendor(s) that perform customer service operations to ensure that quality levels, cost, and productions metrics meet the Companys standards. This includes but is not limited to cost per call, quality scores and staffing budgets. This position also acts as the point person and is the conduit from which all incoming and outgoing information flows.
In this role, you will work with the Director of Operations in weekly forecasting, oversight and management of all labor coincide with sales and costs. The selected candidate will perform other associated tasks as necessary in order to achieve the financial performance and goals of the organization.
This position is focused on the quality and efficiency metrics used to measure the overall operational excellence. Partnering with onsite and remote program managers, this role facilitates the transition of new projects, products, systems and processes from project to operational status.
In this role, the selected candidate will manage and facilitate patient centered nursing care for designated patient populations by serving as a real-time clinical expert for unit staff and physicians for escalated problem-solving on patients, processes, and family issues.
This position plans, controls, and manages all operational aspects of a department, service, cost center or group of cost centers, including management of people, expense control, financial oversight, and budget preparation. The incumbents specific operational area or areas may require additional duties or responsibilities.
In this role, you will support the Deal Approval process, ensuring successful delivery against all approved deal requirements, including critical review and identification of unique deal fulfillment requirements, as well as the deal approval process in Sales Force for commissions and compensation.
In this role, you will assist with the implementation of large accounts or Statement of Work (identifying them early and ensuring solid processes are understood and followed, assist with knowledge transfer to team)
The Manager II will achieve budgeted revenues, control labor costs and expenses while maximizing profitability within all areas of the front office and participate in the preparation of the annual departmental operating budget and financial plans which support the overall objectives of the hotel.
The primary purpose of the position is to manage the operations of the Claims Department to ensure accurate and timely claims payment. This position will support the encounters and reinsurance teams as needed. This position performs in a manner that is consistent with and in support of the organizations mission, vision, values and goals.
In this role, the selected candidate will provide weekly and monthly reports to support forecasting and pipeline management and other reports as requested or deemed helpful for Sales Managers and/or Account Executives.
In this role, you will ensure the implementation and future development of applicable (i) manufacturing specific policies, processes and standards, (including work templates, checklists, etc.) and (ii) work center specific tools and equipment.
The SDM is responsible for participating in all change control meetings and has a specific role in the process, specifically understanding the components being changes and the application and infrastructure impacts.