In this role, the selected candidate will serve as the liaison between the customer community (internal and external customers) and business owners representing access and delivery procedures and the customer experience.
In this role, you will be responsible for supporting the coordination and execution of a variety of critical activities including strategic and tactical initiatives, inbound SLAs, schedule optimization, operational support, executive reporting and business planning.
In this role, the selected candidate will plan, schedule, develop, and present training programs for users college-wide on administrative systems; train department staff requiring assistance in solving complex systems problems.
In this role, you will be responsible to manage and execute analytical projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving, and communication of insights and recommendations to senior management.
In this role, you will lead in the development, analysis, and preparation of strategic financial plans and reviews current operating results to achieve overall system and entity strategic goals and objectives.