In this role, the selected candidate must have experience working in banking or financial/consulting analyst role, knowledge of Assessment and workflow systems data driven workflows and decision systems.
The Business Analyst on the Revenue Operations team will assist with the analytics, analysis, process development and review, controls, and budgets within the Departments that make up the Revenue Organization (Sales, Marketing, Community, Customer Service, and Revenue Operations).
In this role, the selected candidate will be responsible for creation and maintenance of users, user groups, permissions, including access and creation privileges, and folder/project structures as per the requirements of the Customer Management strategy.
In this role, you will identify, Networks and Sells to potential passive candidates /job seekers through creative recruiting strategy, including the use of internal data base (Bullhorn), social networking and direct sourcing.
This position work side-by-side with subject matter experts and users to understand the business requirements to be provided to IT who will translate them into a working set of functional requirements.
In this role, you will provide strategic leadership and value in the creation and vision of new projects including development of the projects scope, charters, budget, plan and schedule, and communicate effectively to all departments on project status and details. Lead projects in a transparent and productive way, applying standard project management practices.
In this role, the selected candidate will be working closely with key HR, recruitment and business stakeholders on designing and building any additional reports as part of internal projects to include comprehensive analysis of trends, SLAs and KPIs metrics and other.
In this role, the selected candidate must have a knowledge of Assessment and workflow systems data driven workflows and decision systems; expert at requirements documentation, presentations to business stakeholders.
The role will require working as a member of an agile development team, with direct access to both business and technical team members, ensuring that user stories are written appropriately to support the development of new capabilities.
In this role, the selected candidate will be responsible for eliciting, analyzing, validating, specifying, verifying and managing needs of the project stakeholders, including executives, managers, subject matter experts, agents and end-users.
The selected candidate will formulate, prioritize and submit incident , enhancement requests and application modification recommendations to Development for prioritization and deployment in future releases.