In this role, the selected candidate will work independently on day to day monitoring and operations of cloud and legacy applications; the candidate will be required to develop automation using scripting languages.
In this role, you will be responsible for monitoring all application support activities for backend IT applications including trouble shooting, performance monitoring, recommendation of resolution, installation and script/code writing.
In this role, the selected candidate will investigate the issue to find a fix, which may involve conducting screen shares with the customer, reviewing logs files, reviewing stack traces, and analyzing and modifying source code.
In this role, you will develop and maintain documentation and diagrams outlining automated solutions and environmental architecture; improve the solutions within our platforms to drive efficiency, scalability, automation, and recoverability.
In this role, the selected candidate will be responsible for understanding the end to end workflow of dispatch systems within client; will support the expansion of the CO tablet application and other dispatch related systems within Verizon's network.
As a Support Engineer, you will work closely with fellow engineers and architects on TE2 Platform deployments to some of our largest hospitality customers within the hotel, theme park and cruise verticals. You will support a high volume of experiences and transactions across iOT, wearable and mobile.
This position is responsible for assisting customers who call in for technical support related to the mobile-vision (mvi) flashback system. The technical support engineer I is an in-house technical expert who acts as a resource for customers and mvI staff.