Manages and maintains assigned Headquarter (HQ) corporate relationships and contract renewal with established National Account customers within their assigned geographic territory and is responsible for the national sales of their HQ accounts.
As a Sales Account Manager, the sales individual will be responsible for driving the growth of net new customer acquisition and expansion of the companys existing customer base throughout an assigned regional territory.
The Sales Manager will coach and mentor the Sales Counselors to manage leads and train the team on customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, product/service pricing, terms, paperwork, and interpreting sales guidelines.
Function as the single point of contact between HCD and the health system to drive timely resolution of issues. Serve as customer advocate, engage and facilitate any teams necessary to support the customer relationship and ensure a seamless experience.
In this role, you will be responsible for effectively managing and monitoring a senior sales force who sells advanced commercial products to maximize sales revenues and
meet corporate objectives on a consistent basis.
The CSM is responsible for the recruitment, development, training and performance management of a group of Commercial Account Managers (CAMs) who are assigned to retention and growth of existing customers as well as acquisition of new business.
To manage and maximize service and retention efforts with assigned clients to achieve disciplined and profitable growth and retention; this will be accomplished through the development of strong relationships, proactive actions, achievement of operation goals, while maximizing efficiencies.
The Market National Account Managers main responsibility of this role is to align with assigned Market, Branches and OSAs, and work together in targeting and achieving NA sales goals, as well as branch and regional sales goals.
Actively listens, probes and identifies concerns; understands customer's business and speaks their language; develops credibility, loyalty, trust and commitment; and manages ongoing sales process and responds to and anticipates customer needs.
Responsible for identifying and routinely meeting with appropriate stakeholders across academic institutions and additional identified accounts to educate on axi-cel and logistically support the utilization of the therapy post FDA approval.
The Regional Sales Manager (RSM) is responsible for meeting or exceeding the territorys orders budget, discovering new opportunities and customers, while cultivating a relationship and assessing their needs.