The MS Dynamics CRM Consultant will provide exceptional work ethic and functional expertise for varying Dynamics CRM solutions while also being able to rise to the occasion when being trained and cultivated within the role.
Provide it consulting services to clients integrating the teammate solution into their environment. Consulting services include software installation & implementation in various databases and windows platforms performed on-site or remotely utilizing various installation technologies.
In this role, you will be responsible to define and document business requirements / functional specifications from business users and subject matter experts lead requirements validation and traceability analysis manage project scope and requirements throughout project lifecycle
perform uat and system testing create training sessions and training tools.
A track record of advising clients on change management and communications strategy and planning, with a fluency in change risk assessment, impact analysis, stakeholder analysis and engagement, readiness assessment, change measurement and sustainment, and enterprise communications.
Provides professional consulting services in the areas of product/service customizations, business process, complex custom reports/interpretation and special projects as related to implementation effort.
Prepare financial reports by downloading information from single or multiple sources; compile databases and formulate spreadsheets; interpret trends, analyze results and explain to both Business and Finance management.