Lead a small team of support engineers or application. Independently implements end user or enterprise infrastructure / application or services of moderate complexity as prepared by more senior technologist in support of more complex solutions.
Must have experience with using and supporting OSIsoft client tools: PIAF, Processbook, Datalink, Coresight, Notification; experience with PI System administration: Interface installation, PI server management.
Document issues and enhancements. Maintain knowledgebase and other knowledge transfer systems. Create and document new remediations and solutions for emerging issues. Review and contribute to training content.
In this role, the selected candidate must have an experience in migrating legacy platforms to new technology stacks from a perspective of documenting older platform functionality that must be accounted for in new technology stack.
Responsible for Customer and Internal Updates Produce articles for submission into the current knowledge base Maintain a high level of knowledge and professionalism Creation of product trouble shooting guides to assist support teams.
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$60K to $80K -Houston, TX
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