In this role, the selected candidate will be responsible for administering and troubleshooting Widows client/server operating systems (Win 7,8,10, Server 2003, 2008, 2012) by utilizing DOS commands, logs and services.
In this role, you will provide data analysis for integration requirements, reporting needs, and other functions, while maintaining effective communications with supervisor, project managers and team members.
In this role, the selected candidate will ensure client support and satisfaction at a professional level with minimal supervision, answer questions and resolve client issues relating to products and services.
In this role, the selected candidate will be responsible for gathering and analyzing business requirements and develops software specifications, complex test scenarios and test plans with business and technical groups.
As a Technical Analyst in Digital Business and Data Services, you will have responsibilities that include technical analysis, writing functional/technical stories, producing interface specifications and testing related to the middleware component of Digital initiatives.
In this role, you will be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation.
In this role, you will be responsible for leading business analysis activities to gather requirements and translating requirements into specifications that will be used to implement the required solution; developing multi-source data and reporting solutions.
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$45K to $75K -Houston, TX
In this role, you will work with other IT personnel within the IT Division to solve end user problems as needed. Escalate difficult problems as appropriate while remaining in contact with the customer until acceptable resolution occurs.