This position is responsible for analyzing and understanding user requirements and current procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow roadmap.
In this role, you will have proven track record of successfully working in a team-based development environment with the ability to establish and maintain strategic relationships with peers, project managers, and other constituents and adjust priorities and scopes of work as needed.
The successful candidate is expected to be the Billing and ORMB configuration expert within the Core Billing DevOps team. The selected candidate will be fully responsible for both development and support of billing services built on ORMB and Java technologies and various frameworks. Candidate must be flexible and willing to switch tasks based on team's needs and Devops model.
This Technology role under the Contact Center Platform Solutions will be responsible to manage our Contact Center Platform which includes the NICE recording platforms (NIM 4.1), routing, GVP and Reporting
The successful candidate will have a maniacal focus on automation, and will constantly consider how to avoid solving the same problem more than once.Join a progressive, growing company with first-class benefits, unlimited vacation, competitive compensation, and more.
In this role, you will be responsible for design and develop software on Access point that aids various deployment modes to aid campus and branch wide wireless access on Cisco's newest Wireless products based on state of the art latest Wireless Industry standards.
In this role, you will manage complete lifecycle activity for contact center platform infrastructure and software applications across multiple functional areas including: voice routing, IVR applications, CRM integrations, call recording, and reporting.