in this role, you will be monitoring, remediation and escalation of all customer support requests. identification of opportunities for continuous process improvements to existing processes, or definition of new processes/procedures and updating documentation as necessary.
The Senior IBM i Series Administrator will be a key member of a team responsible for monitoring, maintaining, updating, securing, troubleshooting, managing projects and recovering systems in large IBM i Data Center environments.
In this role, you will be responsible for
providing Tier II and Tier III levels of support in a Red Hat Linux environment.The staff member interfaces with other segments of the Washington Area Library Architecture (WALA) to maintain softcopy product availability and maintain CORBA transaction management.
In this role, the selected candidate will perform all of the Senior Systems Administrator duties and able to support new technologies into new and existing systems, including the transition and migration of corporate systems.
In this role, you performs complex analysis, acquisition, installation, maintenance, and upgrade of computer hardware, OSs, and software utilities; Maintains software such as compilers, link editors, assemblers, utilities, scripts, macros, and subroutines.
Act as a point of contact for various application vendors whose applications the university has licensed. Collaborates with vendors on best practices for configuration, installation and integration of enterprise application solutions within the data center infrastructure.