The position requires a self-motivated individual wanting to work in a very team-oriented, friendly, but demanding organization. The ideal individual will also possess strong verbal and written communication skills, and team-based project experience.
In this role, the selected candidate will lead and/or contribute to all technical aspects of projects - data migrations, data quality, systems integrations, 3rd party applications, configuration changes and custom development.
In this role, you will be responsible to develops, maintains, and documents enterprise security policies, and network configurations. Provides level 3 technical support and guidance to users on networking and connectivity.
In this role, the selected candidate will identify, troubleshoot, and resolve complex hardware and software problems on servers/storage; communicate well in both written and verbal medium; can communicate effectively to both technical and non-technical audiences.
In this role, you will evaluate new storage architectures, systems, and software tools to determine the best techniques for achieving performance and to identify future acquisition targets; Respond to emergency situations involving system problems, downtime and security breaches.
In this role, the selected candidate must have an advance working knowledge of Microsoft Windows 2008/2012 Server operating system, Microsoft Active Directory 2012, and advanced TCP/IP and networking concepts.
In this role, you will be responsible for global Customer Service, including end-user support and education and issue troubleshooting and resolution for all users of the Corporate Analytics Production systems.
In this role, the successful candidate will be responsible for voice planning, ongoing operations and support, problem resolution, vendor management and license management within the voice environment.
In this role, the selected candidate will be responsible for the overall administration and upkeep of our Atlassian tools (Confluence and Jira) as well as building monitored, maintainable and documented systems throughout our environment, and providing technical support and training for colleagues.